Nothing Better Consulting Privacy Policy

Nothing Better Consulting ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, interact with our services, submit forms, schedule appointments, communicate with us, or otherwise engage with our business.

By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

• Name
• Email address
• Phone number
• Business name
• Mailing address
• Service-related information
• Appointment details
• Communication preferences

Communications Information

• SMS/text message communications
• Email communications
• Voicemail recordings
• Call recordings
• Customer support interactions
• Appointment scheduling records

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Referring websites
• Session data

Payment Information

Payments may be processed through Stripe. We do not store full payment card information on our servers.

How We Collect Information

We collect information through:

• Website contact forms
• Appointment booking forms
• Lead generation forms
• SMS opt-in forms
• Email subscriptions
• Customer support interactions
• Phone calls
• Voicemail systems
• Calendly scheduling forms
• Advertising campaigns
• Cookies and tracking technologies
• Analytics tools
• Automated communication systems

How We Use Information

We use collected information to:

• Provide requested services
• Respond to inquiries
• Schedule and manage appointments
• Deliver customer support
• Send service updates
• Process payments
• Improve website performance
• Analyze user behavior and marketing effectiveness
• Send marketing communications when authorized
• Manage customer relationships
• Conduct business operations
• Comply with legal obligations
• Protect against fraud and abuse

SMS & Communications

SMS Consent and Opt-In

Users may opt in to receive SMS communications from Nothing Better Consulting through:

• Website forms
• Contact forms
• Appointment booking forms
• Service inquiry forms

By providing your phone number and submitting a form, you consent to receive text messages from Nothing Better Consulting regarding:

• Appointment reminders
• Appointment confirmations
• Missed-call text-back messages
• Customer support communications
• Service updates
• Lead follow-up communications
• Account notifications
• Promotional and marketing messages

Message frequency may vary.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you opt in again.

Help Instructions

For assistance, reply:

HELP

You may also contact us using the contact information listed below.

SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customer SMS consent information is never sold, rented, transferred, disclosed, or provided to any third party or affiliate for marketing purposes.

Nothing Better Consulting does not share SMS consent with affiliates or third parties for promotional activities.

Data Sharing Policy

We may provide limited access to information only when necessary to operate our business and provide services.

Service providers may include:

• GoHighLevel
• Stripe
• Calendly
• Google Analytics
• OpenAI
• Synthesys
• Telecommunications and messaging providers
• Customer support providers

These providers are authorized to process information only as necessary to provide their services.

• We do not sell customer information.
• We do not rent customer information.
• We do not provide customer information to outside organizations for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information when required by law, legal process, court order, or government request.

Cookies & Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

• Improve website performance
• Understand visitor behavior
• Measure advertising effectiveness
• Enhance user experience
• Track conversions
• Analyze website traffic

These technologies may include:

• Google Analytics
• Advertising tracking pixels
• Browser cookies
• Session technologies

You may control cookie preferences through your browser settings.

Disabling cookies may affect website functionality.

Data Security Practices

We implement commercially reasonable safeguards designed to protect personal information, including:

• Secure hosting environments
• Access controls
• Authentication measures
• Encryption technologies where appropriate
• Platform security controls
• Vendor security reviews

Although we take reasonable measures to protect information, no method of transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Maintain business records
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

When information is no longer required, we take reasonable steps to delete or securely dispose of it.

Third-Party Services

Nothing Better Consulting uses GoHighLevel as its primary customer relationship management (CRM), marketing automation, communication, funnel-building, and appointment scheduling platform.

GoHighLevel may store:

• Contact information
• Form submissions
• Communication records
• SMS conversations
• Email communications
• Appointment data
• Automation workflows
• Customer interaction history

Additional service providers may include:

• Stripe for payment processing
• Calendly for appointment scheduling
• Google Analytics for website analytics
• OpenAI for AI-powered functionality
• Synthesys for voice and AI-related services

Each provider maintains its own privacy and security practices.

Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your information
• Correcting inaccurate information
• Requesting deletion of information
• Restricting certain processing activities
• Opting out of marketing communications
• Requesting information about collected data

Requests may be submitted using the contact information below.

Opt-Out Instructions

You may opt out of marketing communications at any time:

SMS

Reply STOP to any text message.

Email

Click the unsubscribe link contained within marketing emails.

Direct Requests

Contact us directly to update your communication preferences.

Children's Information

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years old.

If we learn that information has been collected from a child under 13, we will take reasonable steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting to our website unless otherwise stated.

We encourage users to review this Privacy Policy periodically.

Contact Information

Nothing Better Consulting

Website: nothingbetterconsulting.com

Email: daxx@nothingbetterconsulting.com

Phone: 337-476-9810

Address:

30 N Gould St Ste R

Sheridan, WY 82801

United States

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.